A fault that cannot wait? Call +385 95 506 8145 for an urgent call-out. Fault calls are taken 07:00–16:00, Monday to Friday, and we tell you on the call when we can come. If you smell burning or see sparks, switch off the main switch first.
Written quotes
Request a written quote
Describe the job and where the property is. We reply on the same working day for messages received before 16:00, with a written quote or a time for a site visit.
- Written quote
- Labelled, documented installations
- Old Town experience
What to include
Three things make the first reply useful instead of a round of questions:
- What needs doing. For example a distribution board replacement, a fault, a new installation, cameras, keyless entry or work on a facade.
- Where the property is. The address or the part of the city, and whether it is a flat, a house, a holiday rental, a bar or restaurant, an office or a building in the Old Town.
- A photo, if you have one. A picture of the board, the fault or the place of work makes the quote quicker to prepare. The form takes no attachments: after you send it you get a WhatsApp link that carries your reference, so the photos land in the right conversation.
What happens next
We read every request in working hours and reply on the same working day for messages received before 16:00. You get a written quote after a description of the job or, for larger work, after a site visit arranged by message or phone. The quote lists labour and materials; payment terms are stated on the quote.
- We read your description and, if anything is unclear, ask on WhatsApp, by phone or by email.
- Where the job needs it, we arrange a site visit before quoting.
- You get a written quote that lists labour and materials, and you decide in your own time.
Hours: 07:00–16:00, Monday to Friday. Site work 07:00–16:00 on working days. Messages can be sent at any time; they are answered in working hours. For anything else, see the questions people ask before they get in touch or where to find us.